Abstract
This paper examines the role of field workers as professional service employees in the family planning decision-making sector in Indonesia. The Indonesian family planning programme has focused on community empowerment since 1994 International Conference of Population and Development Programme of Action. Deriving from theories of spirituality, creative process engagement and service employee performance, this research analyzed a conceptual model linking workplace spirituality and creative process engagement with service employee performance. Using survey data from 84 professional service employee field workers, spiritual leadership has positively influenced spiritual well-being, which finally affected service employee performance. Creative process engagement also supported the creation of spiritual well-being and in turn affected service employee performance. Spiritual well-being mediated the link between spiritual leadership and service employee performance and also mediated the relationship between creative process engagement and service employee performance. Leaders who demonstrate spiritual leadership will create spiritual well-being which then leads to improved service employee performance in terms of influencing the community to participate in a family planning programme.
 
Keywords: Spiritual Leadership, Spiritual Well-being, Creative Process Engagement, Service Employee Performance

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